Conversation confirmations and reminders

Hello there

I have recently experienced that the system did not send me a “Conversation Reminder” for my scheduled exchanges. Having a reminder that one has a conversation scheduled to the following day was such a great feature. Has this feature been removed?

And speaking of notifications, one of my students mentioned that he did no receive confirmation of his conversation request. I do not know if there has been issues regarding this?

Hi Cris,
Sorry to hear that you have problem with this. “Conversation Reminders” feature is not removed and you should be receiving it as always. Do you have Tutor Notification emails enabled on the Settings Page?

Hello and thank you for your reply. Ah, bingo. I do not have the Tutor Notification enabled. Thanks again.