Controversial customer retention strategy?


I want to share the experience I’ve had trying to downgrade my wife’s premium account. LingQ learning style didn’t click for her. Nevertheless, there is (was) still a possibility she’d be back here.
I felt pressure clicking the button “Delete My Data”, but still managed it.
Essentially, the button “Delete My Data” doesn’t work. The customer have no choice but to accept the 2 plan. Reluctantly I did.


Sorry to hear that. The “Delete Data” button does work, seems fine on my end. What’s your wife’s username? Let me know and I’ll take care of it.