Whenever I click on the “change plan” button, the system asks me to confirm my password. However, there’s always a glitch where it doesn’t allow me to proceed (it takes me to a login page (even though I’m already logged in, and if it fails 5 times it tells me to wait 15 minutes to try again). If I keep at it I eventually get to the subscription page, but this is extremely annoying. It’s no wonder that so many people think LingQ is a scam when the system tries so hard to stop users from changing their plan.
Thanks, we will look into this.