Can't load epub books

I have purchased an ePub copy of Harry Potter and the Prisoner of Azkaban, Spanish edition from the Pottermore store. It was my understanding that the books were DMR free when purchased from the Pottermore store. But when I try to load the book into Lingq I keep getting a message saying that I cannot load books with DRM protection.

I purchased the second book (Chamber of Secrets) last fall and had no problem loading it. Has there been a change to the way that ePub files are handled?

What is the warning you get?

Sometimes lingq does it, and your second try it works perfect. If you still get your warning.

Can you convert your epub here?

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Here is the message I received:

There was an error importing this file. Please ensure all digital protection has been removed.

I tried it several times last night. Tried it again today, still getting the same message.

I tried to upload a drm protected epub to test it. and i got the same message.
You have to remove DRM protection before you upload
There was an error importing this file. Please ensure all digital protection has been removed.

We’re looking into this :wink:

Oh my god! Nothing is working. :slight_smile: epub,mobi,pdf,docx,txt. i tried them all:)
Welcome to old days.
= Chapterize and Copy & Paste =

Should be fixed now. Can you please try again? Thanks.

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I’m sure it’s fine in there. thanks!

I just tried and it is working for me now. Thank you for the update.

Working great! Thanks a lot and it seems faster :slight_smile: