Can't import full Netflix subtitles

Trying to import the subtitles for the first episode of Ragnarok on Netflix, but it only imports roughly the last third of the show. Is there anything that can force it to import the whole show?

I’ve tried importing from both Chrome and Firefox.

Sorry to hear that. Do you have issue with that one specific video or anything you try to import from Netflix?

I’ve only tried three videos so far. One was a long time ago and seemed to work fine. I did the second episode of this series and it appeared to work fine, but I haven’t worked through the whole episode yet. All I know is that I have tried many times in multiple browsers for the first episode and I can’t get it to pull the whole show.

Thanks, we are looking into it.

Thank you!