I have a yearly subscription before and now I want to cancel it. In help page it said I have to downgrade to free account first but there is NO SUCH button !!!
And I checked all my apple acount and it’s not in any of it. I must have subscript it from website. Therefore even Apple cannot help me.
Today is my renewal day but I CANNOT UNSUBSCRIPT IT BECAUSE YOU DON’T EVEN GOT THE UNSUBSCRIPT BUTTON ON THE WEBSITE!!!
Please downgrade me to free acount and don’t charge me for the coming month.
Hi - We raised this multiple times with LingQ but they don’t believe in a clear cancel button. Hope this helps.
If you signed up through lingq, go to settings>>account>> change plan
That brings you to this screen, (or a version of it). You can see the button in the third tile (I use the annual plan). If you click on it, it asks you to confirm your downgrade.
@lokwanmelody You did cancel successfully and your account has switched to Vacation plan today. Everything seems fine.
Hi, there is no such bottom line in my account. :(I also would like to downgrade my account. I can’t even cancel my account!
@ewabuchner You canceled your subscription successfully and your account is set to drop to a Free plan on February 9th.
