Cancelling subscription Help

Hello ,

I can’t change my subscription to free because I have more than 5 private lessons , but I have changed all my lessons to public or I have removed it .

What am I doing wrong ?

thanks

Your subscription has been cancelled successfully and your account is set to drop to the Free level on August 23rd.

Thanks

I want to cancel my premium subscription to the free one. I can’t do it myself.

I cancelled your subscription and your account will drop to the FREE level after your current paid month expires.