Cancel subscription and refund

Support & Feedback Forum
1

Hi,

I no longer use the service for a long time. And I found the billing email in my inbox today for a renewal.

I’d like to cancel the subscription and get the refund please.

Thanks

2

I took care of it for you.

3

Zoran, why is it that I read here repeatedly that your company is billing even though users cancelled subscription? It looks like it has gone like this for ages… Why don’t you just stop billing as soon as one has cancelled?

And what’s more: shouldn’t you send users a message well in time before billing again, like a decent company?

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