Can no longer generate audio for short imported articles

Support & Feedback Forum
1

Hi everyone.

It started a few days ago: I can no longer generate Spanish audio for the short – 1000-2000 chars – text articles I import from various sources.
No warnings, no error messages, just nothing; I trigger the action, via the web or the Android app, and nothing happens.
I have a lifetime subscription for Spanish.

Is anyone experiencing the same behaviour?

Alain.

2 Likes
2

Hi Alain,
Sorry to hear that. We will look into this.

3

It works fine for me now.

1 Like
4

@alainravet1 Great, thanks for the confirmation.

5

@zoran this problem came back a few days ago (on Android). I keep having to switch to the web UI to generate audio.

1 Like
6

@alainravet1 Sorry to hear. I asked our team to look into this.

7

It’s still broken for me (Android tablet, 6.0.12)

1 Like