I think Lingq is a great and its a big part of my everyday study routine. But just because one person uses it without issue doesn’t mean every user is having the same experience. I’ve been on here since September and there have been good and bad days for the website and android app (bug wise), but shitting on any criticism is incredibly unprofessional. There are hundreds of issues with the site alone that for the most part don’t make it unusable, but do interfere with the flow of the site and my user experience even after all these months. If you’re happy with patching up bugs one by one while having a broken UI then that’s your companies decision and I’ll likely keep using the product, but putting more resources into web development would make this site so much better.
I’ve read here before that “the developer is working on it”. If its really one developer for this whole site then I feel bad for the guy / girl. Anyways I hope you’ll take the feedback in mind rather than dismissing it because it doesn’t reflect your experience with the site.
@Cohen-shekelburger - You are obviously a shill for lwt or the person behind it. Periodically you feel the need to get on our forum to rabble rouse and try and attract a few users. Please stop or your account will be deleted.
Nobody is ignoring genuine feedback aimed at making LingQ better. There are issues that come up, that is the nature of software. We are constantly improving the site and fixing any issues that come up.
Hey, the staff does not ignore problems - they get fixed. And, come on, you said that you’ve been using Lingq not much because it “KEPT BREAKING”, well, I don’t buy it you probably made that up, have never heard the members reporting that huge of a problem. Anyway, I’m sorry but I find you annoying you act like a crybaby. You can say that you’ve won the argument I do not care. Have a nice day! <3
I only expect from Lingq to be able to : Import (via plugin or gud ol’ copy-paste), listen/read and crate lingqs. I rarely use the lesson feed and never use review lists, flash cards, etc.
So, the two most common problems for me are:
The page is off-line (mostly due to maintenance)
“The second part never arrives”
By common I mean I encounter them, what? twice a year? three times a year?. I guess I’m lucky.
Of course there are things that I’d don’t like, for example all the gamification stuff, round corners (not to be edgy), colors; but, at the end of the day those ‘issues’ are not that important to me.
If I could request something from the development team it would be to be able to import texts with a little bit of structure and format (markdown perhaps?).
In conclusion: Lingq is enough for my language learning activities.
LOL yes i’m obviously trying to attract users to that free platform that is open source and un-monetiseable.
You got me.
Couldn’t possibly be because LingQ has genuine problems ? Nope.
Ps, i’ve been on here under two different accounts, one of which was in 2016 and i paid for three months. So i’ve had four whole months of experience in which i LingQ’d over 30,000 words.
This really is a farce.
The site has problems as evidenced by the glut of threads about the performance of the website.
I don’t have to prove it, the proof is right here on your own forum.
If me bringing this up makes me a ‘shill’ then whatever. I don’t make threads slagging you off. I merely participated in a thread and then had sycophants try to rip my opinion apart as if it weren’t valid when anyone with a clear head and the ability to read your own forums knows my complaints are validated and backed up by probably hundreds of users.
Feedback is feedback. You liking it or not doesn’t make it ‘genuine’. There are issues. You brush them off, and call anyone who dare criticise names. I get called a troll, a disrupter even some patsy shill under cover for a free app that i use, despite the fact that i didn’t even mention its name - someone else did !
You don’t seem to get that the issues shouldn’t be coming up constantly. You claim you fix them. That’s great and isn’t the issue. The issue is as above - they are frequent enough to mess with your ‘flow’ when using the site and it’s disruptive to the experience.
As i’ve said over and over and over and over again - LingQ is THE best way to learn a language outside of in-country immersion, PERIOD.
But the fact remains that it rarely works properly for extended periods of time and that makes it frustrating to use.
If that makes me a troll or makes you ban me then so be it - it says more about the handling of customer feedback than it does about me.
You’re clearly a LingQ devotee and so my words will fall on deaf ears. You are making basic errors in your judgements and arguments.
I am not a LingQ “devotee”. If there were something as useful as LingQ but cheaper or free, I would be very happy to use it. I did try Learning With Texts, but there were so many features missing (by the way, arrow keys don’t seem to do anything for me) that it never really was an option.
Having developed more than 20 complex websites, I believe I have quite a keen eye for bugs. LingQ does have problems—the forum needs a complete overhaul, and the course pages could be improved a lot, too—but I haven’t encountered a single bug in the core functionality (reading texts, lingqing, listening to audio) for years (except occasional server downtime, but that happens to every website). There are occasional issues with less essential parts of the system, such as daily lingqs and imports, but those have been quite rare in recent years.
Maybe I was just lucky, but I am just telling you my experience.
Again - are these people lying ? Am i making up that these people exist ? Are you not seeing these on the forum ?
I’ve read quite a few posts on the support forum. The majority are actually not bugs but rather settings (like auto-lingqing) some people are unaware of or other client-side issues (such as caching issues or email client settings). The second most numerous group of posts are essentially feature requests. Then there are a few issues with the import function that got fixed quite quickly. Occasionally, people have some issues specific to a certain script, e.g. the Arabic alphabet, but those don’t seem to be new.
Where are those hordes of people reporting constant new unbearable problems? I don’t see them. You are not one of them, either.
I agree with you, raro, being a fairly basic “LingQ as e-reader / translator” user myself. But for my part, I find it a bit more frustrating when the very basic, fundamental features I’m here for, end up being buggy. For my part, your #2 problem, the second part not arriving, have been more frequent and for longer lasting periods than I feel comfortable with. I feel like ingesting plain text should be something that “just works” no matter what.
If a new feature or upgrade is introduced, and it breaks the basic “import plain text” function, the site should immediately be rolled back to previous stable version until the bug can be fixed!
At this point, it’s been over a week since I’ve not been able to import a book, while many other users are reporting the same issue on the forum. I feel the response to something like that should be swift and decisive.