Bought Lifetime Premium, now I have zero minutes for audio transcription!

@zoran
Hi Zoran,
Premium is supposed to include 600 min per month of audio transcription.
I just bought Lifetime Premium for Turkish.
The interface says I have zero minutes for audio transcription.
Can you please fix this on my account?

1 Like

@balat That is a bug that affects all Lifetime subscribers at the moment. We will push a fix for this very soon.

Thank you Zoran.
Apart from the transcribing question, I have an mp3 audio file for which I already have the subtitles (srt file), so there’s no need to transcribe. The same thing is happening, I can’t import, it says Premium Only. Will that be fixed too?