Audio Uploads - LingQs Not Marked New or Old and Known Words Not Counted

Support & Feedback Forum
1

I’ve been having an issue for a few days now where I upload an audio, and it is transcribed but yellow LingQs and blue LingQs are not being marked. Zero LingQs, Zero New Words, Zero Known Words.

I upload the same audio again and then it works. I delete the first upload and go on with my day.

Is this a known issue and is it being looked at? 35265303 is an example.

This morning, the second upload didn’t work either. That function is LingQ. Sigh.

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2

We are familiar with the issue and it has been reported to our team. They are looking into it.

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3

I had the same issue when importing podcasts as lessons. This is how I get around it:

  1. Select “Edit Lesson”.
  2. Click on"Regenerate Lesson".
  3. Click on any word in the newly generated text.
  4. Click on “View Lesson”.

The words should be marked.
I hope it works for you :slight_smile:

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4

Thank you Xuzhe. Your work around fix worked perfectly.

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