On my desktop I use firefox and the lesson audio refuses to play. On my chromebook on the other hand it works perfectly fine. How do I fix this?
When did you start experiencing the issue? We will look into it.
I’m not sure, I don’t think I’ve actually used lingq on my desktop w/ firefox before a week ago, and it was broken when I first tried
1 Like
Do you have that problem with any lesson you open?
yes, all the ones I’ve tried
What Firefox version are you on? We tested on our end but can’t find a way to reproduce the issue.
I’m on version 120.0.1.
I think it has something to do with CORS errors? Whatever that is. I’m getting this error:
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://sentry.lingq.com/api/3/store/?sentry_version=7&sentry_client=raven-js%2F3.3.0&sentry_key=ece0f0e085d44867ae845ddaa948c3c6. (Reason: CORS request did not succeed). Status code: (null).
I’ll ask our team if there is anything we can do.
has anything been done? I’d like to use the product I’m paying for
We weren’t able to identify the issue on our end. We tested Firefox on multiple devices and it’s not something on our end. Did you try to clear cache/cookies?