App crashes 10+ times a day

My Android app crashes many times a day during months. It does not help to clean the audio cache or to reboot the phone. The audio may have tiny pauses, it is almost impossible to listen to the end of audio if it is longer than 20 minutes.
Another issue: sometimes it shows no lessons at all on swithching languages. The solution is to switch to any other language and trying again. It can take 5 or more attempts.
Samsung Galaxy S10, Android version 12

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Not sure if it is this, but you might check:

If you’re on android you may need to make sure the app will run in the background. On the later versions of android there may be battery efficiency settings that will essentially stop an app running in the background to save on battery.

If you are using Android, and it is “vanilla” android here are the steps (if using Samsung, or other android phone the setting names might be different).

Go to settings->apps->app battery usage. Make sure “all apps” listed. Find LingQ app. Make sure “Allow background usage” is on. Also click on the text of this setting. Here you’ll see some more specific settings. One optimized and one Unrestricted. If having just the “allow background usage” doesn’t help, then you might further select the “unrestricted” setting.

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