When I’m inside a lesson, in the right column there’s a blue player with two green buttons. This player has also a timeline.
I’ve noticed such problem: under this timeline a time is shown in a strange way: “0:00 / ?:??”.
I think it’s some mistake cause when I push the “Play” button (a green button with a grey triangle) nothing happens. The player doesn’t work and I can’t listen to the podcast.
Also I can’t download any audio to my computer.
Please could somebody tell what’s goin’ on? How can it be fixed?
Thanks a lot!
What lesson are you studying?
Is this the case for all lessons on LingQ or just one specific lesson/collection?
Yes, this is the case for all lessons (and all languages.)
E. g. now I’m studying English.
I tried also German, French, Chinese - but for all of these languages audiopodcasts don’t work too.
They aren’t downloadable and playable.
We have had some other users note a similar error in the past. In most cases, it was related to a firewall that prevented them from accessing the files. Are you able to try using LingQ from a different location or someone else’s computer? This would help greatly in determining where the error lies.
I understood. I’ll try to turn out my firewall and try again.
Yeah, it was because of my antivirus. When I turned it off I could listen to an audio. But when the antivirus turned on everything became the same: audios don’t play