Youtube audio problems

Hello,

Using the plugin in Chrome does not always export/sync the audio from youtube to the lesson.

For example, in the case of Japanese, the following video imports both a cover image and the audio:

This other video instead only imports the text:

Is it an error of the importer or is it because of some restriction of the video? If it is a restriction, what should I check to know if it will work correctly?

Can you please send us a lesson URL too? You can send it to support(at)lingq.com
Thanks!

Hello, done! Both of them are private lessons imported from the youtube videos of my message.

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