Why all imported content is deleted when canceling a membership

Support & Feedback Forum
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Hi,

I wanted to know why all imported content is deleted if a membership on LingQ is cancelled. Since I am a student, during months when I know I won’t be on LingQ (like during final exams, for example), in the past I have chosen to suspend my membership for that month. When I do so, all my imported content for all my languages is deleted permanently. Why is this so? I don’t understand the motivation behind this, because we can’t even create more than 20 LingQ’s as non-paid members, so all this really does is make me have to re-upload all my content when I re-subsribe later on.

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Storing the audio and texts costs them money. If you want them to store your stuff for you, you need to pay for it. Makes sense to me.

4 Likes
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Hello bencohen,

When downgrading from Premium to a free account, you’re limited to 5 imports. But keep in mind that all your created LingQs are kept after downgrading.

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