Upgrade to premium failed?

Hi,
i signed up for premium via the website, got a confirmation email and a payment confirmation but my account is still on FREE.

Does it usually need some time or did something go wrong?

Thanks for checking :slight_smile:

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Me too - It states my Premium subscription starts in 2025!!

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@patrickallen Itโ€™s fixed now and your account is Premium. Sorry about that!

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@jenara Your poyment in our system shows as incomplete and on pending. Are you sure it went through on your end?

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according to paypal everything is fine.

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@zoran thanks a lot :blush:

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Youโ€™re welcome. Happy learning! :slight_smile:

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