Hi im trying to use lingq from google chrome in another computer and the sound doesnt work in any lesson.,
I know its not a problem from lingq because from my another comp works just fine.
could you please tell me which plugin im missing in google chrome? i tried to instal the windows media player plugin but still i cant hear any lesson, audio doesnt work.
Thank you for your attention/
@Josu88 - Please, make sure that you have the most recent version of Flash Player installed. Also, would you try to refresh the page by pressing Ctrl+F5 to see if that helps?
Yes i installed the last version of flash player and still cant play the soundratcks of the lessons. Any idea of what else can it be?
@Josu88 - Have you refreshed the page? Sometimes it helps. Are you able to play Text to Speech in your lessons?
Hi, yes i refreshed the page, but still doesnt work. Text to speech also doesnt work, however i can play the audio of some lessons, maybe because they are older, i dont know what to do to fix this/
@Josu88 - I’m very sorry to hear that you’re still having trouble with this. It would be very helpful if you could provide the following information:
- Which operating system are you using?
- Which version of Chrome are you using?
- Do you experience the same issue in other browsers such as Firefox?
- In Chrome, are there any errors in the error console?
(Using The Browser Error Console - Garden Gnome)
- Would you include a link to 1 lesson where the audio works and 1 lesson where the audio doesn’t work?
It’s a lot of information, but we’ve had trouble reproducing this issue and want to better understand what may be causing it. This information should hopefully help us track down the issue!