Problem: newly imported German lesson doesn't work

Support & Feedback Forum
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I have imported Rammstein lyrics but there’s a problem: after a few pages in I can’t select or mark most of the words.

The problem seem to affect only this particular lesson since other even longer lessons in the same course work fine.

2 Likes
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Hi Sergey,
How did you import this lessons? Through the importer or manually?

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Manually.

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Can you let me know from where you copied the text? What source?

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I created an mp3 file and collected lyrics in a MS Word file. Then I made a new lesson, copy-pasted the songs, attached audio. Pushed “regenerate” and “generate timestamps” links.
I’ve been doing it this way for years.

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How’s it going? I can send you the word file if it can help reproduce and fix the bug.

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Yes, please provide a word file to support(at)lingq.com
We will try to figure out what’s going on.

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Any news?

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Sorry but not yet. Our developers are still looking into the issue. I’ll let you know once it’s sorted out.

1 Like
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Just FYI: a couple of days ago I reported similar behaviour in some Japanese lessons I imported manually (copy - paste). Not that I couldn’t select any word but some kanji characters, even halfway a word, couldn’t be marked.

Personally I don’t think it has something to do with the Word document but how the LingQ reader is parsing/identifying the text.

1 Like
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The lesson is fixed. Thanks to all involved.

1 Like
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Yes, it’s fixed now. Thanks again for your patience, it took us some time to figure it out.

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