Photo upload problem

I am trying to upload a photo to my profile. After the file is chosen and uploaded, I see the complete photo in the left-hand box. A small selection box also shows. In the “Result” box, I see not the portion of the photo that is selected but rather some odd offset of the selection. I can drag and resize the selection, but the result is completely unpredictable.

I am using Mac OS X 10.9.4 with Safari 7.0.6. When I use Firefox, I get a “File not Found” error after the upload. The photo is a jpeg image, 696 × 490 pixels, 48 kb in size.

Thank you for your help.

Sorry to hear you’re having trouble with this! Would you email the photo to support (at) so we can try this ourselves and see if we can reproduce the issue?

Yes, I will. However, I have had the identical problem with two photos. Thank you, though.