Hello there, I’m doing tutoring and can’t see any notifications on LingQ, which never happened before. After a student’s booking was expired (I didn’t accept it on time), I edited time and waited for the student’s acceptance on LingQ. But the student said there was no notification. Then he booked another conversation, but I can’t see any notification neither.
Thanks for reporting that. We will investigate the issue.
Have you investigated the issue Zoran?
I’ve written to you daily for the last week as I’ve tried to change my tutor availability on my profile. I make changes which are not saved. A real problem!
It seems you are not getting notifications of my messages to you on your wall.
So notifications on LingQ has clearly not been resolved.
My students wish to meet me earlier than my current availability. I am very happy to accommodate them.
Changes to my availability are not being saved.
- I make changes
- I save the changes
- My profile looks good with availability weekdays daily at 8am CET.
- I check my tutor’s profile as if I were a student about to book a class and I see my profile is not updated.
This is an ongoing problem which has lasted two months.
I thought the changes to my availability were being saved and only coincidentally established this was not the case.
I need urgent help.
Same thing happening to me
Sorry to hear that, Maria. Please check your email, I just messaged you with some additional information and questions.
Zoran, I have not received an email from you.
It is now two weeks that I have been asking for help to edit my availability for tutoring.
I simply wish to change my available hours. I edit my profile and save it - it looks good but when I return to my profile the changes have gone
Please write on my wall.
I wish to have this problem solved.
@Maria2 I messaged you on email you created your LingQ account with, maybe check your spam. Also, regarding the tutor’s calendar issue, our developers are looking into it now and I expect that we will have it fixed very soon. I apologize for any inconvenience.