Hi Support.
The last couple of days i am getting an error 500 fault when i try to use Lynx a.i. (standard)
I have a German lifetime membership and am on Iphone 18 pro, ios 26.3.
Can you look into this?
Thank you.
Still happening? Any one else having this problem?
Thanks.
Hi Support.
Lynx is still not working? I don’t know if it is just me, or are other users also affected?
Thanks.
Sorry to hear that. Do you see that error as soon as you start Lynx bot?
Hi Zoran.
Yes as soon as i go to type anything in i get the error?
Thanks.
@B.I.L.L.77 Thanks. Can you please reach us at support@lingq.com? We will need some additional information from you. Thanks.
Hi Zoran.
I have just sent the email.
Thank you.
I keep getting the same fault.
Our team is looking into this and we will have it sorted out soon.
Hi Zoran.
Thank you very much.
Hello @B.I.L.L.77 , @Hierophant !
This issue should now be fixed. Could you please check again and let us know if you still experience the problem?
Thank you!
Hi @B.I.L.L.77 ,
Thank you very much for all the information you provided. We’ve reviewed it, and it looks like the error appears because you have reached your monthly Lynx usage limit. Your Lynx credits will renew on July 8, 2026.
The iOS app is currently showing an incorrect error message in this case, instead of explaining that the Lynx limit has been reached. We’re already working on fixing this so the message reflects the actual reason.
Sorry for the confusion, and thank you for your understanding.
Hi Denys_B
Thank you for your reply.
I was not aware of a usage Lynx limit on my lifetime premium German? I knew i could only use the lower tier, but this must be a brand new limit because this has never happened before?
Can you tell me what my allowance actually is for any given month?
This is actually very unfortunate as Lynx is an extremely useful tool and i was making great progress in my German grammar.
Thanks again.
Yes, this is a new monthly Lynx usage limit. For Lifetime Premium users, the Lynx allowance applies to the language where they have Lifetime Premium, so in your case it applies to German.
The current monthly allowance is 1,500,000 tokens. The exact number of messages can vary depending on the length of the question, lesson/context, and Lynx’s reply. As a rough estimate, this should cover several hundred shorter messages, or fewer longer grammar explanations and extended conversations.
We’re glad to hear Lynx is useful for your German grammar practice, and we appreciate your understanding.
Hi Denys_B
Thank you very much for your reply and your explanation.
Regards.