Lost my French streak because app went down

I was reading my book in French, had reached 172/200 coins, and the app stopped working and browser was also down. Because of this I’ve had to spend 5000 coins to repair my streak but it shouldn’t have happened. Is there any way to get this fixed please. Very annoying to lose my streak on day 299 through no fault of mine.

Sorry to hear that. We’ll look into it. I can’t refund your coins, but next time your streak gets broken I’ll fix it for you without spending any coins.