Listening to audiotrack not working in ios

When accessing these lessons from the iOS app, I can play them, but no sound is heard (everything plays in silence).

When I access these same lessons from the same phone via the web with Safari, they play without issues.

This does not happen in lessons with automatically generated TTS audio. This issue doesn’t occur in older lessons either; it only happens in this course in the ios app.

Could you check it out? Thanks!

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Thanks, we will look into this.

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@zoran I’ve found the solution. The problem was in the name of the audio file, which was named “The Many Faces of Ito_T1-1_A La mujer desatendida (1ª parte)-condensed.mp3” and it was not audible in the iOS app. I’ve renamed it to “ITO01.mp3” and now it works correctly. Please, can you guys fix it in the ios app? Thank you!

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Great, glad to hear you figured it out.

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