I've been charged many times, and have not been upgraded

I tryed to upgrade to Basic and got the following message:
Your credit card has been declined. Please check your card details and try again. If your card continues to be declined, please contact your credit card provider.

Tryed again, same thing.
I checked with my credit card and found that I was indeed charged, twice.
So I tryed to add new Lingqs and couldn’t, my membership hasn’t been upgraded
1543 게시물 Hi Kegp,

It looks like your credit card was not charged and was rejected because the CSC code was incorrect (the 3 digit number on the back of the card). Can you please check your credit card details and make sure that 3 digit number is entered correctly? Let me know if it still doesn’t go through.

Me , too.

I tried upgrading for 2months, Can you mail me the detail of the method?

Hi luijung,

It looks like you payment has not gone through. Your card has not been charged. For whatever reason, those transactions were authorized and then voided. I would guess that it is for the same reason given to kegp in the previous forum post that you refer to. Please make sure you are entering the correct 3 digit number from the back of your credit card. The CVV number.

We are continuing to look at it on our end as well but please try again and let us know if you have more problems.