Issues encountered this week with the Beta

I am using a Lenovo Yoga with Windows 10, Chrome browser. I am using the Lingq 4.0 android app on a Samsung Galaxy s10 plus with Android 11. I do not have access to the Android app 5.0.

This week I have been converting the Cortina Russian Language course in the beginners section to Lingq 5.0 and adding a few new lessons.

Here are the issues I encountered:

The title appears as the first line in the lesson. The title then appears exactly the same as the second line in the lesson. This is redundant and maybe it should be removed.

When I’m looking at a course in the course viewer, the text notes / explanation of the course run from line to line in the middle of words. This is not readable.

After converting from the old version to the new version, I changed the title of every lesson in a course and somehow in the course viewer on the web beta, many lessons have the old names, but just a few have the new names. In the android app all have the new names. In the web version 4.0 all have the old names.

I converted 16 lessons in Cortina Russian to the new beta. The images remained the same as in the old version of the web page, except for lesson 16 for which I was required to upload a new image. I do not know why only lesson 16 required a new image. Then when I created a new lesson, lesson 17 exercises, I tried to add the old photo but I could not add it in the same orientation as before. This new photo for lesson 16 and 17 look different than all the other lesson photos (different orientation). They should all look the same.

While editing a lesson, in the upper right hand corner it says “Saved”, But when I choose another lesson to edit (in the small box in the upper right hand corner), I get the error message “are you sure you want to leave this page? Unsave changes will be lost”

In fact, anytime I am in the course editor page and I interact with this list of lessons in the upper right hand corner, I get the above error. Refreshing the page always resolves the problem.

Occasionally I get the error, “an error has occurred while processing your request. Depending upon the type of error it may automatically be logged and reviewed by our team so please retry your request in a few minutes. If you are still getting this error message after a few minutes, please email us at supportlink.com.” then when I refresh the page things are usually as I was hoping

Often when I am navigating through the course editor I get the following error,"This course doesn’t exist or you do not have permission… " After I click the “edit course” button. Refreshing page usually resolves issue

When I am editing a lesson, the save lesson button does not appear in the upper right hand corner. Only the view lesson button appears. If I click view lesson then the saved button appears just to the left of it finally. I do not get to view the lesson. It only saves the lesson. I have to click view lesson again in order to view the lesson

When I am viewing the lesson in the web beta. I can no longer see the time of the audio playback. I have included the timestamps in my transcriptions and I can no longer compare the timestamp to the audio playback time.

When I am viewing a course and looking at the list of lessons there is a three dot drop-down menu on the right hand side. The first option is view course. But I am already viewing the course . This is redundant and it should be removed. Maybe you can have edit course or view lesson for example instead of view course

I changed the title of every lesson that I converted. Out of over 20 lessons, only two of those new titles appear in when I am in “view course”. The others are still the old titles. However all of these new titles appear on the link 4.0 and Android app when I am viewing the course.

I converted lessons one through 16 to the new format. I had created these in the last few months in the old web version. Lingq 4.0

I created a new lesson in the beta. It is less than 17 exercises. I misspelled the title and I am unable to correct this title spelling. Then I changed the title from English to Russian. The new Russian title appears in the Android app, however it does not appear in the web beta. Only the misspelled English title appears in the web beta

In my newly created lesson 17 exercises, in edit course, I cannot see the indicator that tells me it is private or shared. I can only see that it is private after I select the individual course for editing

When I am editing my new lesson 17, I am unable to share it… The option in the drop-down has a red “no crossing sign” when I try to share. There is no indication as to why I was unable to share this lesson. After adding four tags I am able to share the lesson. Then when I look in the course editor, now I am able to see that the lesson has been shared. Whereas before I was unable to see anything, not shared, not private.

In full screen mode I cannot select a word to see the definition.

I show the translations and then I switch to full screen mode. The translations are gone.

My new lesson 17. In the Android app it appears out of order and is listed before lesson 16 exercises. However in the beta web version, it is listed after lesson 16. In the correct location. I am unable to change the order at all or correct the order in the list in the beta

In the course editor I selected the checkbox on the upper left hand side in order to select every lesson. I attempted to share all lessons. I was unsuccessful. Still many of the lessons appear as private

In the course editor, I can see how many users or devices have accessed my lessons. However these numbers are different than on the old web version.

When I am in edit course, I can select a lesson for editing. After I enter the lesson, I cannot go back to the edit course page. I can only select lessons or back and it takes me to the main page. I should be able to go directly back to the course edit page

When I search for Cortina Russian on Google, My lingq lessons do not appear on the first five google search pages and probably don’t appear at all in later search pages. If I search for “Cortina Russian lingq” My lessons appear on the first google search page. When I click on a link, and I view the course on the lingq site, only the lessons 1 through 8 appear. The new titles that I created in the beta web page appear. However in lesson 16, the old title that I created in the old link web page appears for lesson 16 instead.

In the view course page, there is a three dot drop-down, one of the items is “share”. When I click this I thought I would be sharing my course as a public course for all Lingq users. However that is not what I was doing, I was sharing a weblink to the course. This is confusing. The word share should not be used for both of these options. Maybe you can use the words “make public” in the editor and it will not be confusing.

The course Cortina Russian begins at the a0 level and takes the learner to at least the B1 level. But unfortunately I can only select one level for the entire course. So I have selected beginner 1. Can’t I select multiple levels for this course? Right now there is a drop-down below the image in the upper left-hand corner on the course edit page. I can only select one of these options

There is just no easy way to make all of my converted lessons in the course shared lessons. I must select them individually and share them all individually. This is quite labor and time intensive.

In the course editor page, I can select all of my lessons with a check mark. However, I cannot add a tag to all of these lessons after I have checked them. Also I cannot share all of them after I have checked them all

As I was trying to make lesson 16 exercises a shared lesson, I went to the drop-down menu at the bottom and I tried to change private lesson to share lesson. It changed to shared lesson but less than a few seconds later, it changed back to private lesson. In the upper right hand corner I noticed red letters that said failed to update lesson. I repeated this several times only to get the same result, it changed the back to private lesson. I do have four tags for this lesson I do have the audio. I do not understand why it will not go to shared. Finally I noticed in red letters in the upper left hand corner you must have an image to share a lesson. There is most certainly an image there. This is one of the lessons I converted from the old web page. The same image that was there before is still there. Finally I changed the image in less than 16 and it allowed me to share the lesson. Strangely enough, I then attempted to share lesson 15. I successfully shared less than 15 without changing the image. I did not receive this error message when sharing lesson 15.

In the course viewer page, I selected the drop-down and the right upper hand corner and select the option oldest to newest. They were multiple progress bars on multiple invisible lessons. However after a few minutes. They were no lessons only invisible lessons with progress bars. I gave up on this and I switched the drop-down back to all lessons. This reverted the lesson list back to its previous form

The Cortina course is a complete course with a PDF course book that has been made available to the public by the publisher. Why can I not include this PDF in the course viewer for the user? It has an excellent grammar section. Everything would be included in this course for the beginner if I could include this PDF in the course view page. A link for download of the PDF possibly. This grammar section is 200 pages in this course much more thorough than the link brief grammar section. As an additional suggestion, for some of the other languages, like modern Greek, the Cortina course would be all that is needed to add this language to lingq because it contains thousands sentences of text, many hours of corresponding audio, and a complete grammar that corresponds with the text. All the Cortina courses are in the public domain. Is someone would be willing to transcribe and proofread it as I have for Russian?

I added a price of 10 cents or $0.17 to a couple of my lessons. I cannot test this functionality. I only have one login. I do not remember which of my lessons that I added this to. This may cause problems in the future that I will not be aware of since I cannot test with another username

I created lesson 17 exercises with audio file number one which is slow and a transcription based on the slow audio file. Then after I had a good transcription in lingq, I replaced the slow audio file with a faster version. Unfortunately, it looks like the timestamps are all off and are probably corresponding to the old slower audio file. However I would like to update those timestamps into the new faster audio file. I can’t seem to be able to do this.

there are no spaces between the periods and the following capital letters that begin a new sentence in the beta web reader

I see no clips option , no resplit text option.and I cannot create sentence mode with the appropriate audio from the audio file. For lesson 17. I guess I’ll have to delete lesson 17 exercises and use The old web version to create the lesson correctly

regarding prices. Yes, I went to the lingq 4.0 web version and I can see a yellow indicator in my cortina course that says “Purchased” in lessons 3 and 4.

Then I visited the beta and I see that I selected prices for those two courses. So there is an indicator that I purchased those two lessons in the old web version but not in the web beta version.

Also, I think I added prices for two other lessons but I can see only “purchased” on Lessons 3 and 4 in the old web version.

In night mode, my background is dark grey. The words that I have already Lingqed and are already known, appear as dark grey also. I cannot see them at all in night mode. However, words that I have lingqed but are not known have a bright yellow highlight and are the only words I can see on the page.

Wow! That’s quite the bit of feedback. Thanks for taking the time.

  • The title is now included as the first line. It shows as the title in v5 but is now LingQable. It will show twice in v4. That should disappear once we transition to full launch of v5.
  • Don’t know what you mean. Please post a screenshot
  • Some of the data like titles is cached. We are refreshing the cache but it will take a week or so for this to happen. It should stop happening once this is done.
  • All images should be updated to look better in v5. Those square ones from v4 should be replaced as it will help your content look nicer in v5.
  • Thanks, we’ll take a look at that issue with the warning
  • Any details you can provide about what may have caused that “an error occurred…” message would be very helpful in helping us track it down
  • Have passed along these details.
  • Not sure what you mean about the playback time. You can see the timestamps when you click Edit Sentence in Sentence View or in the full lesson editor if you click to expand a sentence.
  • Changes are coming to the Course menu on the editor page
  • These lesson title and image inconsistencies should go away in a week or so. If they persist after that, let us know.
  • Not sure what you mean. Private courses say Private on them. Lessons show whether they are shared or private. Please include a screenshot if this isn’t happening.
  • We’ll add a warning when lessons aren’t allowed to be shared
  • You can edit course and then click to View Course from there. We’ll see what else we can do in the future.
  • We’ll look at the wording in the dropdown
  • We can’t really control how google spiders your lessons. Hopefully, once some of these issues are resolved, that issue will also be
  • You can only assign one level to a course. Otherwise, you can assign level at the lesson level.
  • We’ll look into all these issues you raise and try to fix any bugs.
  • You shouldn’t actually be able to set prices. We’ll look into that too.

How do I post a screenshot here?

I like to use Techsmith capture and then it allows you to upload your images and share a link. TechSmith Capture (Formerly Jing) | TechSmith

Again creating content in Cortina Russian.

I do not recognize the colors in the night mode. Brown words are apparently already linked and unknown. This is strange for me I’m accustomed to seeing yellow in this situation. There is another color for a word I have never encountered before and doesn’t have a link. These colors could be changed to something that I would recognize having used the other versions of link that all have standard colors.

When I convert a lesson from a link 4.0 to the new beta, if I have already used clips then sentence mode works well in the new beta. But if I create a lesson in the new beta web version then I cannot create the clips for the appropriate sentence mode audio.

I need to copy the text from a lesson and make a new lesson. With the same text. I have no ability to do that in the beta. If I copy everything I get all the paragraph numbers etc. I need to make two lessons with the same text. But they have different audio tracks. One is a slow audio track and another is a fast audio track. Or I’ve decided to delete The audio track and use a new one with both male and female voices not just a male voice.

My voice actor has made new files and they are slightly different lengths etc than the previous voice file. Now my timestamps are wrong. So I can make new timestamps in happy scribe of course but link now no longer handles timestamps appropriately. I have no way to see in the audio slider above what time I am listening to. The time stamps that I see in the added lesson page are of course inappropriate and incorrect. So I’ve decided to delete the lesson and copy it again and this time use the new voice file, so I won’t have these timestamp issues… Unfortunately I can’t now in the new beta web version because I have no way to copy all of the text. And in one of my long lessons for example 12: упражнения, this file is at least a few thousand words. If I try to copy the text in the new web beta I will have big problems and it will create a ton of work for me.

I’ve decided unfortunately that I cannot create a lesson in the new beta because it is lacking the functionality that I need. So I want to copy the text from the lesson that I created in the web beta and then make a lesson in the old web version. Unfortunately I can’t do this, because of the problems described above.

I cannot share a lesson now because it says you must have an image to share lesson. There was already an image there. But I still couldn’t share it.

I cannot share a lesson because Link says I should have an image to share a lesson. I added an image. It doesn’t allow me to share the lesson. I change the image to another image. It still gives me this same error.

Can you please share my lesson in Cortina Russian 19: Девятнадцатый урок

I must click out of the edit area to save the change I just made. There is no “save” button to press.

If you create a lesson in v5, the timestamps should be created automatically if you have uploaded audio and text at the same time and click to Save and Generate the lesson. If you want to manually adjust or add timestamps, like you could in Clips in v4, just click on the sentence in the Lesson Editor to expand it and see the timestamp fields.
You can likewise add/edit timestamps if you Edit Sentence while in Sentence View.
If you create the lesson and forget to add your audio at the same time, you can add your audio and then click the Regenerate Lesson button and follow through to regenerate. Keep in mind that the text and audio do need to match quite closely for the auto timestamp feature to function well.
I don’t really understand all the issues you are describing but it sounds like the Regenerate Lesson option will solve them for you. It basically removes all formatting from the lesson text and lets you add/edit, then regenerates the sentences and timestamps when you are ready.

Okay. I’ll give it a shot.