Incorrect listening time record

pkppk · March 16, 2026, 5:15pm

The listening time record appears to be incorrect. Recently, the recorded listening time has been extremely short. Even on days when I listened for at least 30 minutes, it shows a value much smaller than 0.5.

zoran · March 16, 2026, 5:30pm

Thanks for reporting. We will investigate the issue.

irynalingq2025 · March 16, 2026, 6:16pm

Hello @pkppk Could you please specify do you use mobile app or WEB app? Also was it audio lesson or video lesson?

guvenche · March 18, 2026, 6:25am

I have the same Issue on Android.

pkppk · March 18, 2026, 11:19am

I use mobile app in Android. They were video lessons. I imported YouTube videos.

zoran · March 18, 2026, 8:08pm

@pkppk @guvenche Thanks both, we will investigate it further.

pkppk · April 7, 2026, 12:41pm

The summary of listening time seems to be correct now. But, the graph doesn’t look correct.

zoran · April 7, 2026, 10:11pm

@pkppk Thanks, we will have that improved too.