In Sentence Mode, the translation takes forever to load

Support & Feedback Forum
1

I’m on iOS using the Sentence Mode. When I hit the translation button, it keeps loading but never shows the translation.

My target language is Japanese and uses Chinese as the primary dictionary.

2

Thanks, I’ll check this with our iOS developers.

3

The same issue is on the web so it could be an issue across the platform. The issue is likely on the backend server.

I also tried another non-English language. Same.

4

I did some digging using the developer console.

When I hit the “translation” button, the page sends a request to this URL: https://www.lingq.com/api/v2/ja/lessons/10943621/sentences/

The payload contains the Chinese translation. So the bug is in the UI layer.

5

Let me know if there is an ETA to fix this. This is likely affecting many users.

6

Our developers are looking into it and we will have it improved soon. Thanks for your patience!

7

Hi Zoran, any update on this?

8

It should be fixed, but I just tested it on my end for your language combination and it still gets stuck on loading. Sorry about that, I just reported the problem to our developers and they are looking into it. We will push the fix asap!

9