I see there are English subtitles here. Why can't they be imported

Support & Feedback Forum
1

https://www.youtube.com/watch?v=XPW8x5o4a3o&list=PLFHB3OgDofcqEy2WFFOF-bv9ladheWWA5&index=15

I see there are English subtitles here. Why can’t they be imported

2

It works on my end. What happens when you try to import?

3

Error: No appropriate captions found.

5

I restarted the browser, and it’s working fine now.

6

@MilkyWay2022 Can you try to clear browser’s cache and try again? Do you have any other browser to test the extension there?

7

Hello @MilkyWay2022 if other suggestions didn’t help, could you please try to turn OFF/ON the wifi on your laptop?

8

I encountered the same issue in my iPhone.

I can’t import any YouTube links that I tested today.

Like this one:

9

@joychenxxx Are you on the latest app version?