I can't hold the conversation, my skype is broken

Hi !
Does someone could help me please?
Some minutes ago, I should have had a conversation in english as Tutor with Yanagimoto03. But my skype broke down. I put an mail on the wall of Yanagimoto03 but I afraid he or she is beginners in English. Does someone could translate on his/her wall in Japonese what I have already written in English, to be sure that he/she will have my apologize.

It would be very kind from you.

Now I have to fix my Skype.

Hi Cecile,

I will let her know what happened but in the meantime, can you please open that conversation and cancel it so she gets her points back. Thanks.

Ok, now it’s done. Thanks Mark.