I am paying for premium but can't access premium content

I tried to open a French video and it says “premium content only” and I don’t have enough points… But… I AM a premium member… who can fix this? Thanks!

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Thank you! Just to clarify, are there multiple levels or types of “premium”? I am paying monthly for a “premium” account and the content is listed as “premium”.

Yes, those “Premium” or Paid courses are, as mentioned above, imported by professional content providers and they require additional payment for their content to be used. You don’t have to use Paid Lessons and can go with rest of the library if you prefer so.