Please cancel my account. I cannot find the cancel button (seemingly along with every other user wishing to cancel) I’m on a monthly plan and wish for it to end immediately.
@shimshongansburg Your account is scheduled to drop to Free level after your current paid month expires.
Please cancel my membership too and I want to be refunded for what I didn’t use.
(it’s interesting that there’s still (2023) no proper way to do this through settings, and it seems that it needs to be done manually.)
@asem1410 I refunded your latest payment and expired subscription.
Hi @zoran. I tried to cancel but it says “undefined” when clicking. Please cancel the subscription.
@MambaBlanco Your subscription has now expired.
I’m looking on the accounts/subscription page, and I see no way to downgrade to a free account. I don’t really want to downgrade at present, but I think it’s important for users to be able to do so without contacting tech support. I view it as bad business practices when businesses don’t allow users to quickly and easily unsubscribe.
Could you tell me how “I” can unsubscribe without you doing it for me?
@Pr0metheus Sure, the option to cancel is under Settings > Account > Change Plan button. The button under your currently active plan is the one where you can cancel your subscription.
Zoran, could you please cancel my subscription as well?
@adriananovac Sure, I took care of it.
Hello, I am just wondering that if I need to cancel my membership because of my college issues and I want to back two months after the cancelation, will the LingQs and statistic still remain when I am back?
@mauricelin We save your data for 1 month. If you want to downgrade for longer period, you can activate the Vacation plan ($2/month) and keep data saved.
@zoran can you please cancel my subscription?
@leonardobambini Sure, I took care of it.