I have just purchased an annual membership with a promo code. Could you cancel the membership and refund the money?
I used a promo code and unfortunately misunderstood something. I thought it was 12 months + 4 months free for the price of the normal annual membership, but it’s actually 12 months for the price of 8 normal months.
Unfortunately, my emails to support@lingq.com are never answered, so I’m writing here.
Hi, pleae make sure that my membership is cancelled. I should not be subject to vitriol, misogyny and harassment.
I tried to switch to your $2 ‘park’ membership but this does not work. You’ve sent me email claiming that you have ensured that I’m not charged and that is not the case.
@plavooka Your membership is canceled, as I already replied to you via email. Your account will switch to the Free plan on November 28th.
Today I received notification that my 12-month premium subscription had renewed automatically. I didn’t receive any prior notification that it was about to renew, and had forgotten that I had a premium subscription.
Please can you cancel the subscription and refund me?
Thanks.
I have the same issue. I would really appreciate some help because my whole user experience with LingQ has been leaving a bad taste in my mouth.
Thank you very much! I received your email.
Wow, so is the only way to cancel renewal of one’s subscription through this forum post? Either way, I would like to cancel my upcoming auto-renewal, thanks.
@zoran I would like to cancel my auto-payments and membership I thought I had cancelled last year after the charge. I had not received any emails since last year’s statement. I would appreciate if I could be refunded as I have not used this app/site in well over a year.
Hi Zoran, could you please cancel the auto-renewal of my subscription? As far as I know, I already cancelled it a few months ago, but now can’t find the cancel button anymore. Thanks!