How many points when you upgrade to plus?

Hello,
I just upgraded my account to Plus and I was expecting to get 3000 points a month to spend, but I only got 500 points for entering a coupon. Is it waiting for my card to go through?

Thanks,
Dan

Hi Dan,

Sorry about that. That sometimes happens when people upgrade from Free to Plus. It is a bug we are working on. The system doesn’t seem to give out the points. We do check once a day to correct this. I have now added those points manually to your account. It should be fine for all future months.

Hi Mark,
The same happened to me. Just upgraded to plus and I should 3,500 points but alas only 500. What please advise…
Thanks,
Jamie

Hi Jamie,

Sorry about that. I’ve updated your account now and you should have all your points.

Thanks…all set.
Jamie