How can I repair my streak?

Support & Feedback Forum
382

Hi, I moved timezones and did some lessons while in the flight but now when I connected to the internet all the xp went to the next day instead.

I got the fix your streak pop-up but it didn’t seem to work actually.

Could you help me fix my streak? In Danish, by the way. :blush:

383

@luizmaia Yes, keep in mind that the streak can’t be preserved in offline mode. I just fixed your streak. :slight_smile:

384

Could you help fix my Ukrainian streak?

385

Hello @Zoran,
Again a big favour: could you please help me repair my streak? I lost it due to changing time zones and travelling… It could be repaired using my coins, but I made my daily goal, and didn’t see that I lost my streak…

Many thanks in advance for your help.
Sergei

P.S. I’ve written to Tiago too.

386

@strana @sergkachkin Your streaks are fixed. :slight_smile:

387

Many thanks for your help, @Zoran

388

Hey Zoran

I got the amount of daily coins to repair my streak, but my balance doesn’t match up, and the option to repair is gone, can you assist me? Thanks

389

@bradleyhart Sure, fixed! :slight_smile:

390

Your activeness to reply and fix any issue a user has makes my subscription so much more worth it, thanks dude

391

I am glad to assist! :slight_smile:

392

:sweat_smile: Hey again Zoran,

So it happened again my apologies. I have been importing a lot of podcasts and I think that I just keep losing track of my coins and streak. Would you be able to fix my streak again?
Thanks a lot

393

@bradleyhart Sure, it’s fixed.

394

Hello. I’ve lost my Russian streak but I’m very certain I met my goal yesterday. This also happened a few days ago, but I paid the 5000 coins to repair it. Could you please restore my streak? Thank you so much

395

@penaadrian Sure, I fixed your Russian streak.

396

Oh no, I assume I didn’t pay attention to how many coins I earned yesterday and lost my 600+ day Chinese streak. It didn’t prompt me to repair it this morning. Can you kindly fix it, @zoran

397

@dan-w-s I fixed your Chinese streak.

398

@zoran, I for sure did my Spanish listening practice on my phone yesterday, but it didn’t count. I just did 2x today before getting the notification that my streak is broken. My streak is now reset to 1 day. Is it possible to fix this? Thanks!

399

@zoran
Hello,
yesterday I changed my daily goal from 400 coins to 200 coins and completed 200. Today the app informed me streak was broken.
Can you fix it please?

400

@albertwandui @torro I fixed your streaks.

401

Thank you so much zoran :slightly_smiling_face: