How can I repair my streak?

@jadetorres_bryan I fixed your streak.

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@zoran @LingQlearner
Hi, Zoran and LingQlearner.
I didn’t receive the pop up to fix my streak. Could you fix my French streak?

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@Mmepourquoi Sure, fixed.

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I can’t create my own thread.
More importantly, show translation isn’t working in French on a tablet on any of 3 browsers. Can this be fixed? Why does it happen? It sometimes comes back and goes shortly afterwards.

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It doesn’t even work on a deskstop. Please fix the basics.

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We are looking into it. Thanks.

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Hi @zoran. Could you please fix my streak too? I thought I used the app yesterday, but it turned out that I didn’t. Then when I opened the app there was a popup, but I couldn’t press fix the streak because the message showed that the streak was not broken.

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Could you please also fix my Russian streak?

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Hi @Esperal, your streak was repaired, would show 24 days. Thanks

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@zoran @LingQlearner
I think there were some problems with the time zone in my profile. However, my streak just reset to 1 but does not show any days missed. It also did not offer to let me repair.

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@quasi2 Did you maybe change your Daily Goal?

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My daily goal has always been 200. I missed my morning and when I came in at 8 that evening it said I missed my day but It was only 8pm. I changed my timezone from UTC to USA/chicago and was able to do my daily requirement and it showed I cpmpleted it for the day but still showed only 1 day and no way to fix

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Huhu :),
I’ve also lost my streak… started learning just before midnight and then it started at 1 again. No chance to do the repair… :-(. Can it be recovered? Thanks! It’s about French.

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@Cx4 I fixed your streak.
@quasi2 I asked our developers to fix your streak too. Keep working on it as usual and the streak number will be fixed soon too.

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You rock. Funny how that streak is so important. I’m happy for it as it drives my success by motivating me to do something everyday, particularly on the days I do not want to.

Thank you @zoran

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Thank you very much, @zoran :blush:

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@zoran , please help me restore my streak. I lost my 10-day streak on LingQ. Yesterday, I reviewed old words that were marked as known and didn’t realize they weren’t giving me enough coins.

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@guilhermelopex I fixed your streak. :slight_smile:

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I don’t understand why I do not get the option to repair my streak. I think it’s because I jump right into reading, without realizing I missed yesterday, and get my points for the day so it starts a new streak.

It seems simple to see that someone had a streak and missed a day and to allow them to fix their streak. It seems like an on going problem that would be simple to programmatically solve -
"If streak goes from zero to one
then check to see if there was a streak two days ago
if yes then offer repair. "

or something like that.

I think the offer of repair only happens if you are still on zero? I usually have the story I was reading last already up so when I change pages I get my 200 points and it changes my 98 day streak to 1.

I know I should do better to make sure I haven’t missed a day but it’s frustrating to come bother you @zoran every time it happens. I feel like a nuisance for something I shouldn’t have to ask for.

Anyway - If you could help me out again I would appreciate it - I know I have way more than enough points - I was just never asked for the repair.

Thank you.

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@quasi2 I fixed your streak again, no problem. You should see a Repair Streak popup first time you access your account after the streak gets broken.

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