How can I repair my streak?

Hello. This is my first time posting here. I’m sorry to repeat what so many others are saying. A few days ago, I “lost” my streak in Russian. I make it a point to Lingq every day, but I thought “no big deal, I probably forgot” and paid the 5000 coins to fix my streak. Then it dawned on me that, because I use Lingq on mobile, my personal laptop, and my work desktop, my progress didn’t carry over. Yesterday, the same thing happened: I “lost” my streak. I have a few questions:

  1. Can my streak please be repaired? I don’t remember the exact number of my streak, but I’ve calculated it to around 760–about 6 months after I started my Lingq studies in Italian.

  2. Is there something you suggest so that my progress doesn’t get lost in between my logins across different devices? It’s a little inconvenient to have one device say I met my daily Lingq goal and for another to say I did not because my progress didn’t carry over.

Sorry for the long message and I’d appreciate any help you can give me.

1 Like

@penaadrian Your Russian streak is fixed and active. We’ll look into the issue you mentioned and see what we can do to improve things.

1 Like

Thank you so much! I appreciate your help. I was off my streak number by a large margin, and I apologize.

As for the issues with progress, sometimes the app seems to lag quite a bit on my phone. For reference, I’m using a Samsung Galaxy S24+ in the US.

Instead of using the app, I use the website on my Chromebook, and this one also lags. I’ve often thought it was the quality if the wifi in my area, but the same problem persists when I take my Chromebook on a trip. Also, my Android phone is fairly new (about 5 weeks), so I think that maybe that can be ruled out.

1 Like

hi! could you repair the streak please? thank you

1 Like

@kiiedis I fixed your streak.

2 Likes

Hi - could you please fix my 98 day Italian streak. I received an email but the link does not seem to work…
Many thanks!

1 Like

@EvdM66 Your Italian streak is active.

1 Like

Hello! I have just lost my streak yesterday. And today I worked quite a lot to obtain 5000 coins. However, I can’t save my streak. Could you please help me on this? @zoran

1 Like

Why does everyone want to repair their streaks? Isn’t this a kind of self-deception? Or does this have some kind of meaning that I haven’t figured out yet?

1 Like

@erkankarabulut I fixed your streak.

1 Like

You fixed another streak, but you didn’t answer my question. So again: What is the benefit of having a streak repaired? Are there special rewards for particularly long streaks that I don’t know about? Points for example or whatever?

1 Like

No, there are no rewards for streaks. Users maintain streaks for pleasure.

2 Likes

OK. Thank you. So it’s really self-deception. :smiley:

2 Likes

I wouldn’t say “self-deception”. It’s not at all deceptive, as it tells you how long you’ve maintained a streak. That is a real metric.

It only tells you how long you’ve maintained the streak if you actually have maintained it. If you have disrupted it, repairing the streak means denying the disruption.

1 Like

Oh, I didn’t get that you meant repairing a streak.

Hi. The software thinks I lost my streak, but also shows that I didn’t? Today it says a 1-day streak, but the history also has the colored fire icon for both today and yesterday (and earlier). I think it was a time zone issue. Yesterday the number was in the upper 500’s. Is this possible to fix?

1 Like

@mhgkrsp81 Did you change your Daily Goal maybe?

1 Like

No. Same goal as always. What happened was my account was set to the wrong time zone last night, so LingQ briefly thought I had reached the following day (which would’ve been today). I didn’t notice this and started studying and acquired a 1-day streak which surprised me. I then changed my time zone to the correct time zone and continued studying. The streak then showed the correct value (585 I think), so I thought it was fine. However, today when I woke up it had reset on its own.

1 Like

Happy Eastern. 541 days in French please.

1 Like