Error Message When Trying to Import

Support & Feedback Forum
1

I received an error message when trying to import this article.

“Error: Importing failed - ERROR: An extractor error has occurred. (caused by KeyError(u’basename’,))”

This is the website page I was trying to import.

2

Do you have problem with that one specific article only, or with anything you try to import from the ZDF?

3

Seems to be anything from ZDF. I keep getting the same error message.

4

Thanks. Our developers will look into it and we will try to have it fixed.

5