Deleting imports to downgrade to free

Support & Feedback Forum
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I am trying to downgrade my account from basic to free. Although I’ve enjoyed using lingQ I haven’t had much time as of late to get my money’s worth out of it. However when I attempt to downgrade, the system informs me that I must go and delete my imported lessons until I’m down to the amount allowed by free accounts. This made sense so I went to my imports section and deleted all visible entries except for 4. However, that doesn’t appear to be all of them as when I look on my account page is states that I still have 28 imported lessons. I just want to delete these so I can cancel my subscription but I can’t find them. They didn’t show up in neither imports nor archived. This is quite likely due to my lack of knowledge of the LingQ 2.0 interface (I became more busy around the time the site was updated).
Anyway if someone could point me in the right direction to delete these imports it would be very much appreciated.

Thanks,
Peddle

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@Peddle - It sounds like you might have privately imported lessons in another language slot as well. If you like, I can go in and clear your private imports for you.

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@alex - I have tried checking multiple language slots and I haven’t been able to find them. If you could clear out my private imports that would be very much appreciated, thank-you.

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@Peddle - I’ve now taken care of this for you. Please check your email for additional information :slight_smile:

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