Credit card error?

I created one visa card a few month ago. There was some misses of the bank, about dollor account, and so on.
We didn’t know before, and now the problem was resolved.
I don’t like that bank.^ ^
I was sorry for that.
And I can’t upgrade my account now.
Do you have any method?

What happens when you try to upgrade now?

신용카드 정보를 다시 확인하세요. 입력된 내용이 정확하지 않아 승인되지 않았 습 니다.

I had better try one more time one month after.