Caption not available in this video

khanhdang1 · August 2, 2026, 10:08pm

Dear Lingq team,

I cannot import video from youtube today. The app showed “Caption not available” but it is not the case and it happens many times even in the past.

Since this is the most core and basic function of Lingq, could you please fix it asap?

Thanks

zoran · August 3, 2026, 10:41pm

What video are you referring to? Can you please post a link?

khanhdang1 · August 3, 2026, 11:33pm

Hi Zoran

Here is the link:

This video definitively has chinese caption so it can not be the case. I test other videos in other language. Same results. So the function of importing is ko.

Thanks for fixing it asap since I cannot do anything to learn

khanhdang1 · August 5, 2026, 11:29pm

Hi,

Any feedback on solution or fix? I still couldn’t import this video.

zoran · August 5, 2026, 11:31pm

@khanhdang1 Are you on the latest app version?

lisanbao40 · August 7, 2026, 4:07am

我这里有同样的问题，在YouTube有自动字幕的情况下，依然无法导入，我使用的是网页端版本