Can't upgrade to basic account

Hi, I’m getting a 500 server error when I try to upgrade to a basic account. Tried it twice, but with the same result.

Hi LaTartaruga,

Sorry about that. That is a strange error. We will look into it right away. In the meantime, I have upgraded your account temporarily. When we have fixed the problem I will ask you to try upgrading again.

I can’t upgrade to Plus - I become 500 Server error too.

Hi Junair,

I think yours may be a different problem than LaTarturaga’s. Can you try upgrading again now. I think it should work.