Hi,
everything was working well until I confirmed to upgrade my level. It is written on the next page: throttled, wait 1400 or so seconds. The same page appeared of I go back to upgrading account (Firefox and IE)
I have now access to the page, but is it sure that the upgrading I made a few minutes earlier has not be taken into account? I don’t want to do it twice…Thanks.
Hi Marianne,
Your previous upgrade did not go through. A security feature in our payment system was triggered which prevented you from accessing the payment system temporarily. This is an anti-fraud feature which for some reason identified your account as trying to pay too many times… Not sure why? 
At any rate, that restriction is there to prevent illegal credit card activity. Sorry about that. I’m glad it’s all settled now.
Perfect, it works Mark. Have a nice Sunday!