Advice for a non reader trying to learn English

A good friend of mine, who happens to be a Thai woman living in Australia with her Australian husband, has
informed me that she’s trying to improve her English. Her husband enrolled her in some online English classes, but
it turns out the teacher is really mean. I told her she should consider self study, and use Skype to speak with native
english speakers. She liked that idea, but needs some advice about how to study. I opened my big mouth to help
her, but I know next to nothing about learning to speak English. To complicate things further, she learned her
limited English by listening to people talk and repeating. She never studied it in school, and can’t read english.

Can you suggest a study plan that she could follow? Do you have suggestions for a quick/easy way
for her to become a reader. Thanks!