I recently updated my account from basic to plus. I took advantage of the year long subscription deal that is being offered right now. I am just curious as to when/how points are awarded. To date, I have not received any points .
Thanks for your help
Hi! Thanks for upgrading
It appears there’s a bug here, so I’ve manually added your points for this month. We’ll get this resolved asap. Let us know if you need anything else!
This should now be fixed, and your points should be automatically added to your account next month. Please let us know if you come across any more problems!
It appears that the same problem has occurred. Would you mind taking another look?
Thank you very much
Thanks for letting us know about this. We will look into it and will make sure it is working properly. For now I have manually added the points to your account.
@Lblack - In our system, your monthly renewal date is set to the 26th. I see that this is a few days later than your original purchase date but your membership is valid until September 26th 2012. Therefore, you won’t get this month’s points until October 26th. Give it a few more days…
Oh okay, fair enough. Thanks for all your help!
the advantage it´s that you can use more lings in your acount I think